Posted in observations, tagged communication, observations, process on September 8, 2008 | Leave a Comment »
Do we need personalized processes? The question seems to defy common sense. A personalized process is the antithesis of what corporations have been striving for, for so many years. I thought we all agreed that processes should be standardized, uniform, one size fits one problem type of solutions? So what’s this about personalization?
Grocery Store
When it [...]
Posted in observations, tagged art, communication, freedom, practice, process, training on September 4, 2008 | Leave a Comment »
If you can execute a process successfully in more than one way, should you? I define a process as an activity with predictable inputs and predictable outputs that can be repeated within a defined area of tolerance.
One of my colleagues said today, “You can do it either way. It doesn’t matter.” I disagree, it [...]
