Over at CIO.com I found an article about “Why Managers Need People Skills”.
The skills the article finds to be most useful are:
- Assuredness
- Confidence
- Likability
For me, the main people skill missing from this list is feedback. The ability to give and receive positive and constructive feedback is for me one of the most important and [...]
Posts Tagged ‘training’
People Skills
Posted in leadership, tagged communication, leadership, training, trust on September 7, 2008 | Leave a Comment »
It Does Matter!
Posted in observations, tagged art, communication, freedom, practice, process, training on September 4, 2008 | Leave a Comment »
If you can execute a process successfully in more than one way, should you? I define a process as an activity with predictable inputs and predictable outputs that can be repeated within a defined area of tolerance.
One of my colleagues said today, “You can do it either way. It doesn’t matter.” I disagree, it [...]
